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Welcome

Dear visitor welcome to our web page. We are guiding specialist company specialized for Private Dubrovnik Tours. We are offering quality guided tours for individuals and groups. Our offer include most popular destinations and interesting tour extensions.

We do the most flexible private tours in Dubrovnik with understanding of your preferences and all your needs. Feel free to contact us any time. Our guides are some of the best in the business with years of experience. Our goal is to make the guests feel safe and answer any question that they may have during the day.

Our guides are versed in the history, politics, culture, gastronomy, nature and we all share passion for traveling. Whether you are coming just for few hours with cruse ship or you are here on holidays our top guides will make you Dubrovnik visit unforgettable. Our offer include half-day City Tours, half-day Shore Tours and region Day Tours.

Cancellation Policy

Cancellation 15 or more days in advance. Tours are refundable until 15 days before the date of the tour. Each tour refund is subject to a € 20 EURO administration fee. That fee will be deducted from the refund amount of each canceled tour. Only the client or their authorized Travel Agent can make a cancellation. We cannot honor cancellation requests from your cruise line or its employees. All cancellations must be requested in writing by email or fax.
 
*From 14 to 8 days: 25% of the total cost
*From 4 to 0 days and no show: 100% of the total cost
 
Cancellations Due to Cruise Ship No Show – Dubrovnik Private Tours will honor a 60% refund in case your cruise line does not come into port due to severe weather, mechanical problems or political unrest. To receive a 60% refund for these rare cases, the customer or their travel agent will have to submit the refund request in writing, by email in the 24 hours of the tour date.
Client No Shows – No refunds will be provided to any customer who does not show up for a tour at the designated time or place (unless the cruise ship does not come into port). Likewise, no refund will be provided if a client chooses to shorten a tour, or not use an element or entrance ticket purchased as part of the tour. Tours operate in a variety of weather and/or political conditions, and no refunds will be made to any customer who chooses not to participate in a tour for these reasons when the cruise ship comes to port and the tour operator deems it completely safe to operate.
Changes – Changes to confirmed tours must be requested in writing by email at least 72 hours in advance of the tour. We will do all it can to make the requested changes, however we cannot guarantee that it will always be possible. Changes made less than 72 hours in advance must be made by calling the local tour operator by telephone. In the event that you request a last-minute change to a tour which increases the price, payment must be settled directly with the local tour company, in their local currency. There are no refunds, partial or otherwise, based on one or more members of your private group being unable to join the tour for any reason.
We keep right to make changes to any tour without notice. Changes are typically only made based on current events or traffic delays. These changes are made to make your experience the best possible, and to fulfill our commitment to return you to your ship on time.

Truly Yours,

Dubrovnik Private Tours

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